The team
Faces, not a call centre.
At Cinassur you know who answers. A team that knows its files, speaks your language (French, Dutch, English) and stands up for you when it counts. These are the people behind your policy.
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Partner broker · Managing director Florian Struyf He took over the running of Cinassur with one fixed idea: clear advice, never a sale.
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Claims adviser Nathalie Deroppe Your claims contact: one person throughout, with the experience to untangle the most complex files.
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Insurance account manager Pascale Gridelet The memory of the files and the quality control: nothing escapes her, everything stays in order.
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Insurance adviser Florine Collard She turns policies into plain language, with no needless jargon.
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Insurance adviser Théo Gillard Always one more question, to find the cover that really fits.
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Insurance account manager Elise Gilson Day-to-day follow-up, precise and smooth: your file moves forward.
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Finance & administration director Wency della Faille He keeps the accounts in order so nothing slips behind the scenes.
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Speculative application
Your place might be here.
We do not wait for a vacancy to meet the right person. If advice interests you more than selling, write to us: a CV, two lines on what you are looking for, and we will reply.
What that changes
Always the same person on your file
- One contact You know who is handling your file, and it is the same person next time.
- Three languages French, Dutch, English: your policies and your conversations in whichever language suits you.
- At claim time Nathalie takes the file on, builds it with you and follows the loss adjustment through to settlement.
Where we can meet you
Discover Finch Group →
Our advisers see you in Ciney, and also at our partner offices in the group in Dinant, Eghezée and Brussels.
We answer
A question? A policy to make sense of?
Call, write or drop into the office. Someone from the team picks up your file, and keeps it.